Privacy Policy

1. Introduction

ExamsTutor AI Limited ("ExamsTutor AI", "we", "our", or "us") operates the ExamsTutor mobile application and related services (the "Platform"), an AI-powered learning and exams preparation system designed to support Senior Secondary School (SSS) students preparing for WAEC, NECO, JAMB CBT, and other standardized examinations.

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you use our Platform.

By using the ExamsTutor application, you agree to the practices described in this Privacy Policy.

2. Company Information

• Legal Entity: ExamsTutor AI Limited
• Registered Address: Lagos, Nigeria
• Email Contact: admin@examstutor.ai
• Support Email: support@examstutor.ai
• Phone Number: +2347086656433
• Website: www.examstutor.ai

3. Information We Collect

We collect information to provide and improve our AI-driven learning services.

3.1 Information You Provide Directly

• Full name
• Email address
• Phone number (if provided)
• School name (optional)
• Class level (SS1, SS2, SS3)
• Target exam (WAEC, NECO, JAMB, etc.)
• Study preferences
• Account login credentials

3.2 Student Assessment Data

• Diagnostic test responses
• Mock exam responses
• Subject performance scores
• AI-generated performance analytics
• Study schedule preferences
• Time spent on lessons

3.3 Automatically Collected Information

• Device type
• Operating system version
• App version
• IP address
• Usage data
• Crash reports
• Session activity logs

3.4 Payment Information (If Applicable)

If you subscribe to premium features:

• Payment status
• Subscription tier
• Transaction reference

Note: Payments processed via Apple App Store or third-party providers are handled by those providers. We do not store full card details.

4. How We Use Your Information

We use collected information to:

• Create and manage user accounts
• Deliver AI-powered diagnostic assessments
• Generate personalized study plans
• Provide adaptive mock exams
• Improve question selection algorithms
• Monitor learning progress
• Provide technical support
• Detect fraud or misuse
• Comply with legal obligations

We do not sell personal data.

5. AI and Automated Decision-Making

ExamsTutor uses artificial intelligence to:

• Analyze student performance
• Recommend topics for revision
• Adjust difficulty levels
• Predict readiness for exams

These AI processes are automated and based solely on educational performance data provided within the Platform.

6. Legal Basis for Processing (NDPA & GDPR-Aligned)

We process personal data based on:

• User consent
• Performance of a contract (providing educational services)
• Legal obligations
• Legitimate interest (service improvement and security)

For users under 18 years old, parental or guardian consent may be required where applicable.

7. Data Sharing and Disclosure

We may share information with:

• Cloud hosting providers
• Analytics providers
• Payment processors
• Legal authorities (when required by law)

We do not sell, rent, or trade personal data to third parties.

8. Data Storage and Security

We implement technical and organizational security measures including:

• Encrypted data transmission (HTTPS/TLS)
• Secure cloud infrastructure
• Role-based access control
• Regular system monitoring
• Database encryption (where applicable)

Data is stored on secure cloud servers.

9. Data Retention

We retain personal data only as long as necessary to:

• Provide educational services
• Maintain academic performance history
• Comply with legal requirements

Users may request deletion of their account at any time (see Section 11).

10. Children's Privacy

ExamsTutor is designed for Senior Secondary School students. We do not knowingly collect personal data from children under 13 without verifiable parental consent.

Parents or guardians may contact us to:

• Review their child's data
• Request corrections

Contact email: admin@examstutor.ai or support@examstutor.ai

11. Your Rights

Depending on applicable law, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion
• Restrict processing
• Withdraw consent
• Request data portability
• Object to certain processing activities

To exercise these rights, contact: admin@examstutor.ai

12. Account Deletion

Users may delete their account via the in-app deletion feature located in Settings. Upon request, the account becomes inactive immediately and is permanently deleted within 30 days. Academic progress records will be removed, and subscription status will be cancelled.

13. Third-Party Services

The Platform may integrate with:

• Apple App Store
• Cloud hosting providers
• Analytics tools

We are not responsible for the privacy practices of third-party services.

14. International Data Transfers

If data is processed outside Nigeria, we ensure:

• Adequate safeguards
• Standard contractual protections
• Compliance with applicable data protection laws

15. Data Breach Notification

In the event of a data breach affecting personal data, we will:

• Investigate promptly
• Notify affected users where required
• Notify relevant regulatory authorities as required by law

16. Cookies and Tracking Technologies

If the Platform uses analytics tools, we may collect anonymized usage data to improve performance and user experience. Users may control certain tracking features through device settings.

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically. If material changes occur, we will:

• Notify users within the app
• Update the "Last Updated" date
• Provide additional notice where required

18. Contact Us

For privacy-related inquiries: